What is Philips CT error code 0020H?

AT option ROM POST error. It is reported by the Host Computer (HP Workstation x2100 EMU/BIOS) on Infinion 1.5T CT systems. Severity: Warning — recoverable condition; subsystem: Host computer (HP Workstation x2100).

What should a field engineer do about 0020H?

Press Enter at the POST error screen to identify which option ROM failed; check that the corresponding add-in card (e.g. SCSI or network) is correctly seated, then check for a firmware update for that card.. Isolate the Host computer (HP Workstation x2100) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Infinion 1.5T.

Warning — recoverable conditionHost computer (HP Workstation x2100)

0020H — AT option ROM POST error

Philips CT error code, reported by the Host Computer (HP Workstation x2100 EMU/BIOS).

What 0020H means

On Infinion 1.5T CT systems, status code 0020H indicates: AT option ROM POST error. The code originates in the Host computer (HP Workstation x2100) section of the Host Computer (HP Workstation x2100 EMU/BIOS). Severity level warning (Warning — recoverable condition).

Reported action: Press Enter at the POST error screen to identify which option ROM failed; check that the corresponding add-in card (e.g. SCSI or network) is correctly seated, then check for a firmware update for that card..

Documented as EMU code 0020h in the Error Message Summary table of the HP Workstation x2100 Troubleshooting Guide, part of the Philips Infinion 1.5T MR system service documentation set. Cause/Symptom: "Any POST error regarding an AT option ROM"; short message: "Option ROM error". Not confirmed by this document for other Philips systems.

Full troubleshooting for 0020H

The complete diagnosis, cause tree, and step-by-step remedy for the Host computer (HP Workstation x2100) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Host computer (HP Workstation x2100) codes

0000HUnclassified POST error (EMU code not matched to a specific fault)0010HCMOS checksum error (BIOS settings corrupted)0011HSystem date and time lost from CMOS/SE2P backup 0012HPC configuration lost (CMOS and SE2P backup both lost)0040HCorrupted or missing system serial number 0041Invalid or uninitialized internal product-type flag 0060HRemote Power On (RPO) initialization failure 0100HKeyboard error — stuck key detected at POST

Discuss 0020H with other field engineers in the FSELIB forum

Source: Philips Infinion 1.5T MR system service documentation — HP Workstation x2100 Technical Reference/Troubleshooting Guide (Chapter 4, Error Message Summary). Reference information re-authored by FSELIB — not a copy of the OEM manual.