What should a field engineer do about E1712?

Remove and reseat the PCI expansion cards (see Troubleshooting Expansion Cards, p.81). If the problem persists, the system board is faulty — see Getting Help (p.10).. Isolate the System Bus / PCI-PCIe I/O subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Mobile Network Device (MND) Extended Storage Option.

Alarm — hardware faultSystem Bus / PCI-PCIe I/O

E1712 — System BIOS reported a PCI system error on a component in a specific PCI slot/bus/device/function

Philips CT error code, reported by the MND Extended Storage Server (Dell PowerEdge 2900 hardware).

What E1712 means

On Mobile Network Device (MND) Extended Storage Option CT systems, status code E1712 indicates: System BIOS reported a PCI system error on a component in a specific PCI slot/bus/device/function. The code originates in the System Bus / PCI-PCIe I/O section of the MND Extended Storage Server (Dell PowerEdge 2900 hardware). Severity level alarm (Alarm — hardware fault).

Reported action: Remove and reseat the PCI expansion cards (see Troubleshooting Expansion Cards, p.81). If the problem persists, the system board is faulty — see Getting Help (p.10)..

Listed as an LCD front-panel status/error code ('PCI SERR B## D## F##' / 'PCI SERR Slot #', Table 2 LCD Status Messages, p.23). Identifies the PCI bus/device/function or slot.

Full troubleshooting for E1712

The complete diagnosis, cause tree, and step-by-step remedy for the System Bus / PCI-PCIe I/O subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related System Bus / PCI-PCIe I/O codes

E1710System BIOS reported an I/O channel check error E1711System BIOS reported a PCI parity error on a component in a specific PCI slot/bus/device/function E171FSystem BIOS reported a PCIe fatal error on a component in a specific PCIe slot/bus/device/function 10052Application error on the Eleva Workspot when the operating-software DVD is not removed E061ABeam1 X signal path error E061BBeam2 X signal path error E061CBeam3 X signal path error E061DBeam0 Y signal path error

Discuss E1712 with other field engineers in the FSELIB forum

Source: Philips Mobile Network Device (MND) Extended Storage Option Troubleshooting Guide, Rev A — 4598 004 17081 (LCD Status Messages table). Reference information re-authored by FSELIB — not a copy of the OEM manual.