What is Philips CT error code 0500H?

General failure on the onboard primary IDE controller. It is reported by the Host Computer (HP Workstation x2100 EMU/BIOS) on Infinion 1.5T CT systems. Severity: Alarm — hardware/component fault; subsystem: Host computer (HP Workstation x2100).

Alarm — hardware/component faultHost computer (HP Workstation x2100)

0500H — General failure on the onboard primary IDE controller

Philips CT error code, reported by the Host Computer (HP Workstation x2100 EMU/BIOS).

What 0500H means

On Infinion 1.5T CT systems, status code 0500H indicates: General failure on the onboard primary IDE controller. The code originates in the Host computer (HP Workstation x2100) section of the Host Computer (HP Workstation x2100 EMU/BIOS). Severity level alarm (Alarm — hardware/component fault).

Reported action: Check the HDD IDE cable (P/N 5184-1503) on the primary channel and the system board's onboard IDE controller. The document's related boot-failure message advises: check that the boot device is enabled under the Setup Security menu and that it contains the operating system..

Documented as EMU code 0500h in the Error Message Summary table of the HP Workstation x2100 Troubleshooting Guide, part of the Philips Infinion 1.5T MR system service documentation set. Cause/Symptom: "General failure on HDD onboard primary ctrl"; short message: "IDE device error". Not confirmed by this document for other Philips systems.

Full troubleshooting for 0500H

The complete diagnosis, cause tree, and step-by-step remedy for the Host computer (HP Workstation x2100) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Host computer (HP Workstation x2100) codes

0000HUnclassified POST error (EMU code not matched to a specific fault)0010HCMOS checksum error (BIOS settings corrupted)0011HSystem date and time lost from CMOS/SE2P backup 0012HPC configuration lost (CMOS and SE2P backup both lost)0020HAT option ROM POST error 0040HCorrupted or missing system serial number 0041Invalid or uninitialized internal product-type flag 0060HRemote Power On (RPO) initialization failure

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Source: Philips Infinion 1.5T MR system service documentation — HP Workstation x2100 Technical Reference/Troubleshooting Guide (Chapter 4, Error Message Summary). Reference information re-authored by FSELIB — not a copy of the OEM manual.