What is Philips CT error code 0311H?

Floppy drive B not detected but configured in CMOS. It is reported by the Host Computer (HP Workstation x2100 EMU/BIOS) on Infinion 1.5T CT systems. Severity: Alarm — hardware/component fault; subsystem: Host computer (HP Workstation x2100).

What should a field engineer do about 0311H?

Verify the floppy B drive is installed and its cable properly connected, or update BIOS Setup to match the actual configuration if no drive B is fitted.. Isolate the Host computer (HP Workstation x2100) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Infinion 1.5T.

Alarm — hardware/component faultHost computer (HP Workstation x2100)

0311H — Floppy drive B not detected but configured in CMOS

Philips CT error code, reported by the Host Computer (HP Workstation x2100 EMU/BIOS).

What 0311H means

On Infinion 1.5T CT systems, status code 0311H indicates: Floppy drive B not detected but configured in CMOS. The code originates in the Host computer (HP Workstation x2100) section of the Host Computer (HP Workstation x2100 EMU/BIOS). Severity level alarm (Alarm — hardware/component fault).

Reported action: Verify the floppy B drive is installed and its cable properly connected, or update BIOS Setup to match the actual configuration if no drive B is fitted..

Documented as EMU code 0311h in the Error Message Summary table of the HP Workstation x2100 Troubleshooting Guide, part of the Philips Infinion 1.5T MR system service documentation set. Cause/Symptom: "Floppy B: not detected (but configured in CMOS)"; short message: "Flexible disk drive error". Not confirmed by this document for other Philips systems.

Full troubleshooting for 0311H

The complete diagnosis, cause tree, and step-by-step remedy for the Host computer (HP Workstation x2100) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Host computer (HP Workstation x2100) codes

0000HUnclassified POST error (EMU code not matched to a specific fault)0010HCMOS checksum error (BIOS settings corrupted)0011HSystem date and time lost from CMOS/SE2P backup 0012HPC configuration lost (CMOS and SE2P backup both lost)0020HAT option ROM POST error 0040HCorrupted or missing system serial number 0041Invalid or uninitialized internal product-type flag 0060HRemote Power On (RPO) initialization failure

Discuss 0311H with other field engineers in the FSELIB forum

Source: Philips Infinion 1.5T MR system service documentation — HP Workstation x2100 Technical Reference/Troubleshooting Guide (Chapter 4, Error Message Summary). Reference information re-authored by FSELIB — not a copy of the OEM manual.