What is Agfa CT error code HC11017?

No connection detected between MEC and THIB boards. It is reported by the TH Module — Connectivity (TH ↔ THIB ↔ MEC) on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: TH Module — Connectivity (TH ↔ THIB ↔ MEC).

What should a field engineer do about HC11017?

Check the flat-cable connection from P38 on the MEC board to P2 on THIB — reconnect or replace the cable if not OK. If the code persists, replace the MEC board.. Isolate the TH Module — Connectivity (TH ↔ THIB ↔ MEC) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmTH Module — Connectivity (TH ↔ THIB ↔ MEC)

HC11017 — No connection detected between MEC and THIB boards

Agfa CT error code, reported by the TH Module — Connectivity (TH ↔ THIB ↔ MEC).

What HC11017 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11017 indicates: No connection detected between MEC and THIB boards. The code originates in the TH Module — Connectivity (TH ↔ THIB ↔ MEC) section of the TH Module — Connectivity (TH ↔ THIB ↔ MEC). Severity level alarm (Alarm).

Reported action: Check the flat-cable connection from P38 on the MEC board to P2 on THIB — reconnect or replace the cable if not OK. If the code persists, replace the MEC board..

Raised on the Drystar 5500/5503 when no connection is detected between the MEC board and the THIB (Thermal Head Interface Board), shown on the local display as "Call service".

Full troubleshooting for HC11017

The complete diagnosis, cause tree, and step-by-step remedy for the TH Module — Connectivity (TH ↔ THIB ↔ MEC) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related TH Module — Connectivity (TH ↔ THIB ↔ MEC) codes

HC10914Thermal printhead data/power connector not connected or resistor bank defective HC10915Thermal printhead thermistor connector not connected or thermistors defective HC11015Thermal printhead data line 1 (P1 to MEC P22) connectivity fault HC11016Thermal printhead data line 2 (P2 to MEC P23) connectivity fault HC11020No power connection detected between THIB and thermal head HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning

Discuss HC11017 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.