HC10915 — Thermal printhead thermistor connector not connected or thermistors defective
Agfa CT error code, reported by the TH Module — Connectivity (TH ↔ THIB ↔ MEC).
What HC10915 means
On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10915 indicates: Thermal printhead thermistor connector not connected or thermistors defective. The code originates in the TH Module — Connectivity (TH ↔ THIB ↔ MEC) section of the TH Module — Connectivity (TH ↔ THIB ↔ MEC). Severity level alarm (Alarm).
Reported action: Check the flat-cable connector on the left-hand side of the thermal printhead and the flat-cable connector to P6 on MEC — reconnect if not or badly connected. If reconnecting doesn't clear the code, replace the sensor cable between the printhead and P6, or replace the thermal printhead itself if the cable is confirmed OK..
Raised on the Drystar 5500/5503 when the thermal printhead thermistors connector is not connected, or all thermal printhead thermistors are found defective, shown on the local display as "Call service". Covers the flat cable from the left-hand side of the thermal printhead to P6 on the MEC board.
Full troubleshooting for HC10915
The complete diagnosis, cause tree, and step-by-step remedy for the TH Module — Connectivity (TH ↔ THIB ↔ MEC) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.
Open the Activion16 service manualRelated TH Module — Connectivity (TH ↔ THIB ↔ MEC) codes
Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.