What should a field engineer do about HC10000?

The source gives a single cause and no field repair: the Crius CPU board (PCB) is not functioning correctly. Power off the printer and replace the Crius board.. Isolate the CPU Board (Crius) — Board Test subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmCPU Board (Crius) — Board Test

HC10000 — Crius CPU board self-test failed

Q: What is Agfa CT error code HC10000?

Crius CPU board self-test failed. It is reported by the CPU Boards (Crius/Themis) on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: CPU Board (Crius) — Board Test.

Agfa CT error code, reported by the CPU Boards (Crius/Themis).

What HC10000 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10000 indicates: Crius CPU board self-test failed. The code originates in the CPU Board (Crius) — Board Test section of the CPU Boards (Crius/Themis). Severity level alarm (Alarm).

Reported action: The source gives a single cause and no field repair: the Crius CPU board (PCB) is not functioning correctly. Power off the printer and replace the Crius board..

Raised on the Drystar 5500/5503 when the self-test of the Crius CPU board fails. Filed in the appendix's CPU-board fault-code table alongside the equivalent Themis board test code, HC10050, and the more specific Crius battery-RAM and RAM tests, HC10001 and HC10002.

Full troubleshooting for HC10000

The complete diagnosis, cause tree, and step-by-step remedy for the CPU Board (Crius) — Board Test subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related CPU Board (Crius) — Board Test codes

HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board HC1100324V / 12V / 5V voltages not OK on the MEC board HC11006Connector P21 not detected on the MEC board

Discuss HC10000 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.