HC10910 — Drum-positioning motor M3 not connected or malfunctioning
Agfa CT error code, reported by the Print Drum Module.
What HC10910 means
On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10910 indicates: Drum-positioning motor M3 not connected or malfunctioning. The code originates in the Print Drum Module — Drive Motor & Mechanics section of the Print Drum Module. Severity level alarm (Alarm).
Reported action: Work the connection path first: check the connections to motor M3 and reconnect or replace the connector if faulty, then check connector XS9, then connector P28 on the MEC board, and verify the wiring from M3 to MEC/P28 with a multimeter. If the wiring is good, power off the printer and replace motor M3; if the fault persists, the motor function on the MEC board has failed and the MEC board must be replaced..
Raised on the Drystar 5500/5503 print drum module when the drum-positioning motor M3 is not connected or is malfunctioning. Classed as a Defect, and the printer shows "Call service". Documented in the appendix alongside the drum drive motor fault HC10903.
Full troubleshooting for HC10910
The complete diagnosis, cause tree, and step-by-step remedy for the Print Drum Module — Drive Motor & Mechanics subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.
Open the Activion16 service manualRelated Print Drum Module — Drive Motor & Mechanics codes
Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.