What is Philips CT error code ER3A?

Combination command start-up failed. It is reported by the Stator Control Board (Gantry Control Electronics) on Access Series CT (6/16/Dual) CT systems. Severity: Alarm — stator control board error condition; subsystem: Gantry Control (Stator Control Board).

What should a field engineer do about ER3A?

Cross-reference System Error Code 0x5726 in the system log. Follow the Scan Start flow chart (Section 2.3); check the CAN/combination command sequence to the gantry subsystems before board replacement.. Isolate the Gantry Control (Stator Control Board) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Access Series CT (6/16/Dual).

Alarm — stator control board error conditionGantry Control (Stator Control Board)

ER3A — Combination command start-up failed

Philips CT error code, reported by the Stator Control Board (Gantry Control Electronics).

What ER3A means

On Access Series CT (6/16/Dual) CT systems, status code ER3A indicates: Combination command start-up failed. The code originates in the Gantry Control (Stator Control Board) section of the Stator Control Board (Gantry Control Electronics). Severity level alarm (Alarm — stator control board error condition).

Reported action: Cross-reference System Error Code 0x5726 in the system log. Follow the Scan Start flow chart (Section 2.3); check the CAN/combination command sequence to the gantry subsystems before board replacement..

Listed in Table 1-3 'Stator Control Board Error Code vs System Error Code' of the Philips Access CT Service Trouble Shooting Guide (459800863401 Rev. C), for the Access Series CT (6/16/Dual) family. Not confirmed for other Philips CT systems.

Full troubleshooting for ER3A

The complete diagnosis, cause tree, and step-by-step remedy for the Gantry Control (Stator Control Board) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Gantry Control (Stator Control Board) codes

ER0EGantry foot switch error ER0FHost-to-Gantry interface board cable abnormal ER12Temperature measurement board communication time-out ER13Temperature measurement board communication CRC error ER14Stator Control Board A/D converter communication time-out ER15Stator Control Board A/D converter self-detect failed ER16CAN command send time-out ER17CAN inquiry command time-out

Discuss ER3A with other field engineers in the FSELIB forum

Source: Philips Access CT Service Trouble Shooting Guide — 459800863401 Rev. C. Reference information re-authored by FSELIB — not a copy of the OEM manual.