What is Philips CT error code ER36?

Collimator error (grouped code). It is reported by the Collimator on Access Series CT (6/16/Dual) CT systems. Severity: Alarm — stator control board error condition; subsystem: Collimator.

What should a field engineer do about ER36?

Identify the specific System Error Code (0x6001-0x6026 range) in the log, then follow the Collimator Prepare Error flow chart (Section 2.4.7) and inspect the collimator motor/position feedback.. Isolate the Collimator subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Access Series CT (6/16/Dual).

Alarm — stator control board error conditionCollimator

ER36 — Collimator error (grouped code)

Philips CT error code, reported by the Collimator.

What ER36 means

On Access Series CT (6/16/Dual) CT systems, status code ER36 indicates: Collimator error (grouped code). The code originates in the Collimator section of the Collimator. Severity level alarm (Alarm — stator control board error condition).

Reported action: Identify the specific System Error Code (0x6001-0x6026 range) in the log, then follow the Collimator Prepare Error flow chart (Section 2.4.7) and inspect the collimator motor/position feedback..

Listed in Table 1-3 'Stator Control Board Error Code vs System Error Code' of the Philips Access CT Service Trouble Shooting Guide (459800863401 Rev. C), for the Access Series CT (6/16/Dual) family; maps to System Error Code range 0x6001-0x6015 and 0x6019-0x6026. Not confirmed for other Philips CT systems.

Full troubleshooting for ER36

The complete diagnosis, cause tree, and step-by-step remedy for the Collimator subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Collimator codes

N17Collimator warning (grouped code)10052Application error on the Eleva Workspot when the operating-software DVD is not removed E061ABeam1 X signal path error E061BBeam2 X signal path error E061CBeam3 X signal path error E061DBeam0 Y signal path error E061EBeam1 Y signal path error E061FBeam2 Y signal path error

Discuss ER36 with other field engineers in the FSELIB forum

Source: Philips Access CT Service Trouble Shooting Guide — 459800863401 Rev. C. Reference information re-authored by FSELIB — not a copy of the OEM manual.