What is Agfa CT error code HC11309?

Image cannot print — incompatible image sensitometry (.FMsen) file. It is reported by the Calibration Files on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Warning; subsystem: Calibration & Sensitometry Files.

WarningCalibration & Sensitometry Files

HC11309 — Image cannot print — incompatible image sensitometry (.FMsen) file

Agfa CT error code, reported by the Calibration Files.

What HC11309 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11309 indicates: Image cannot print — incompatible image sensitometry (.FMsen) file. The code originates in the Calibration & Sensitometry Files section of the Calibration Files. Severity level warning (Warning).

Reported action: The source's cure text is incomplete and simply repeats the reason. Check that the image's accompanying sensitometry (.FMsen) file is compatible with the installed software release, and reprocess or regenerate the image with sensitometry data that matches the current software version..

Raised on the Drystar 5500/5503 when an image cannot be printed because its accompanying image sensitometry (.FMsen) file is incompatible with the installed software release. The source's Reason text is incomplete and its Cure text repeats the Reason verbatim. Documented in the appendix's film/TH calibration-file compatibility block alongside HC11303 and HC11310.

Full troubleshooting for HC11309

The complete diagnosis, cause tree, and step-by-step remedy for the Calibration & Sensitometry Files subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Calibration & Sensitometry Files codes

HC11303Thermal head characterisation files missing or incorrect — image quality impaired HC11310Image cannot print — incompatible film sensitometry (New/Default.FMsen) file HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board

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Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.