What is Agfa CT error code HC11303?

Thermal head characterisation files missing or incorrect — image quality impaired. It is reported by the Calibration Files on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Warning; subsystem: Calibration & Sensitometry Files.

What should a field engineer do about HC11303?

The source gives no specific repair procedure. Verify that the Thermal Head characterisation files are correctly installed and match the currently fitted thermal head; reload or reinstall them from the correct calibration source if they are missing or incorrect.. Isolate the Calibration & Sensitometry Files subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

WarningCalibration & Sensitometry Files

HC11303 — Thermal head characterisation files missing or incorrect — image quality impaired

Agfa CT error code, reported by the Calibration Files.

What HC11303 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11303 indicates: Thermal head characterisation files missing or incorrect — image quality impaired. The code originates in the Calibration & Sensitometry Files section of the Calibration Files. Severity level warning (Warning).

Reported action: The source gives no specific repair procedure. Verify that the Thermal Head characterisation files are correctly installed and match the currently fitted thermal head; reload or reinstall them from the correct calibration source if they are missing or incorrect..

Raised on the Drystar 5500/5503 when image quality is impaired due to missing or incorrect Thermal Head characterisation files. The source gives no Reason or Cure text beyond this description. Documented in the appendix's film/TH calibration-file compatibility block alongside HC11309 and HC11310.

Full troubleshooting for HC11303

The complete diagnosis, cause tree, and step-by-step remedy for the Calibration & Sensitometry Files subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Calibration & Sensitometry Files codes

HC11309Image cannot print — incompatible image sensitometry (.FMsen) file HC11310Image cannot print — incompatible film sensitometry (New/Default.FMsen) file HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board

Discuss HC11303 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.