HC11214 — Pick-up exit detection sensor S21 not triggered after film leaves tray

What HC11214 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11214 indicates: Pick-up exit detection sensor S21 not triggered after film leaves tray. The code originates in the Film Tray Pick-up (Front Section) — Exit Detection Sensor S21 section of the Film Tray Pick-up Module (Front Section). Severity level alarm (Alarm).

Reported action: Open the front section and remove any jammed sheet, checking the upper/lower pick-up passed section for blockage. If sensor S21 is badly positioned, reposition it; if mechanically broken, power off the printer and replace it (Part S21). Also check the pick-up take-over drive belt for wear and replace if needed (Part pickupToothBelt2); the source notes other mechanical problems in the drive mechanics can also cause this, without giving a specific part for that case..

Raised on the Drystar 5500/5503 pick-up module front section when no sheet triggers the pick-up exit detection sensor S21 within the time-out limit after a film has been taken from the upper or lower tray. Related to HC11210, the trailing-edge-stuck variant of the same sensor.

Related Film Tray Pick-up (Front Section) — Exit Detection Sensor S21 codes