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AlarmFilm Tray Pick-up (Front Section) — Exit Detection Sensor S21

HC11210Pick-up exit detection sensor S21: sheet trailing edge stuck (time-out)

Agfa CT error code, reported by the Film Tray Pick-up Module (Front Section).

What HC11210 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11210 indicates: Pick-up exit detection sensor S21: sheet trailing edge stuck (time-out). The code originates in the Film Tray Pick-up (Front Section) — Exit Detection Sensor S21 section of the Film Tray Pick-up Module (Front Section). Severity level alarm (Alarm).

Reported action: Open the front section and remove the jammed sheet; if this keeps recurring, look for mechanical blockage of the sheet transport at sensor S21..

Raised on the Drystar 5500/5503 pick-up module front section when the trailing (bottom) end of a sheet fails to clear the pick-up exit detection sensor S21 within the time-out limit after the sheet was already detected passing that sensor. Related to HC11214, the no-trigger-at-all variant of the same sensor.

Full troubleshooting for HC11210

The complete diagnosis, cause tree, and step-by-step remedy for the Film Tray Pick-up (Front Section) — Exit Detection Sensor S21 subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Film Tray Pick-up (Front Section) — Exit Detection Sensor S21 codes

Discuss HC11210 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.