AlarmFirewire Link (Crius–Themis)

HC11000 — Firewire cable between Crius and Themis boards not connected or faulty

Agfa CT error code, reported by the Firewire Link (Crius–Themis).

What HC11000 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11000 indicates: Firewire cable between Crius and Themis boards not connected or faulty. The code originates in the Firewire Link (Crius–Themis) section of the Firewire Link (Crius–Themis). Severity level alarm (Alarm).

Reported action: Start with the cable between the Crius board and the Themis board — reconnect or replace it. If the link is still down, the firewire function has failed either on the CPU (Crius) PCB or on the Themis board, and the affected board has to be replaced..

Raised on the Drystar 5500/5503 when the firewire cable between the Crius and Themis boards is not connected or is malfunctioning. The printer shows "Call service". HC11109, elsewhere in the appendix, carries the same Reason and Cure text under a different symbolic name.

Full troubleshooting for HC11000

The complete diagnosis, cause tree, and step-by-step remedy for the Firewire Link (Crius–Themis) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Firewire Link (Crius–Themis) codes

HC11109Firewire node not responding on the Crius–Themis linkHC10053Themis board CPU too hotHC10100MEC PCB test failedHC10814Drum passed sensor S24 not connected or malfunctioningHC10815Drum entry sensor S23 not connected or malfunctioningHC1100124V actuator power not available on the MEC boardHC1100324V / 12V / 5V voltages not OK on the MEC boardHC11006Connector P21 not detected on the MEC board
Discuss HC11000 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.