What is Agfa CT error code HC10907?

Sorter transport motor M2 not connected or malfunctioning. It is reported by the Output Sorter Module on DryStar 5500 and DryStar 5503 CT systems. Severity: Alarm; subsystem: Output Sorter Module — Transport Motors.

What should a field engineer do about HC10907?

Check the connector of M2, then connector P28 on the MEC board, then the wiring between M2 and MEC/P28 with a multimeter, fixing whatever is not OK. If the wiring is good, power off the printer and replace M2; if the fault stays, the MEC board itself has to be replaced.. Isolate the Output Sorter Module — Transport Motors subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 / DryStar 5503.

AlarmOutput Sorter Module — Transport Motors

HC10907 — Sorter transport motor M2 not connected or malfunctioning

Agfa CT error code, reported by the Output Sorter Module.

What HC10907 means

On DryStar 5500 and DryStar 5503 CT systems, status code HC10907 indicates: Sorter transport motor M2 not connected or malfunctioning. The code originates in the Output Sorter Module — Transport Motors section of the Output Sorter Module. Severity level alarm (Alarm).

Reported action: Check the connector of M2, then connector P28 on the MEC board, then the wiring between M2 and MEC/P28 with a multimeter, fixing whatever is not OK. If the wiring is good, power off the printer and replace M2; if the fault stays, the MEC board itself has to be replaced..

Raised on the DryStar 5500/5503 output sorter module when the sorter transport motor M2 is not connected or is malfunctioning. The printer shows "Call service". Filed with the other output-sorter fault codes (HC10823, HC10831-HC10835, HC10907-HC10909, HC11223-HC11224, HC11238-HC11241).

Full troubleshooting for HC10907

The complete diagnosis, cause tree, and step-by-step remedy for the Output Sorter Module — Transport Motors subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Output Sorter Module — Transport Motors codes

HC10908Exit roller motor M10 not connected or malfunctioning HC10909Sorter transport motor M12 not connected or malfunctioning HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board

Discuss HC10907 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.