What is Agfa CT error code HC10829?

Thermal head power voltage out of range at THIB. It is reported by the TH Module — Power Voltage Rail on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: TH Module — Power Voltage Rail.

What should a field engineer do about HC10829?

Check connections at P6 and P7 on THIB, connector P6 on the power supply, and the wiring from PS1/P6 to THIB/P6 and THIB/P7 with a multimeter — reconnect, fix or replace as needed. If the wiring checks out, replace the THIB board.. Isolate the TH Module — Power Voltage Rail subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmTH Module — Power Voltage Rail

HC10829 — Thermal head power voltage out of range at THIB

Agfa CT error code, reported by the TH Module — Power Voltage Rail.

What HC10829 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10829 indicates: Thermal head power voltage out of range at THIB. The code originates in the TH Module — Power Voltage Rail section of the TH Module — Power Voltage Rail. Severity level alarm (Alarm).

Reported action: Check connections at P6 and P7 on THIB, connector P6 on the power supply, and the wiring from PS1/P6 to THIB/P6 and THIB/P7 with a multimeter — reconnect, fix or replace as needed. If the wiring checks out, replace the THIB board..

Raised on the Drystar 5500/5503 when the thermal head power voltage, measured on the THIB (Thermal Head Interface Board), is out of range, shown on the local display as "Call service". Unlike its two sibling voltage-rail codes (HC10305, HC11105), this is the one the source backs with a documented wiring-check path.

Full troubleshooting for HC10829

The complete diagnosis, cause tree, and step-by-step remedy for the TH Module — Power Voltage Rail subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related TH Module — Power Voltage Rail codes

HC10305Thermal printhead voltage from power-supply module out of range HC11105Power voltage delivered to THIB for thermal head not OK HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board

Discuss HC10829 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.