What is Agfa CT error code HC10305?

Thermal printhead voltage from power-supply module out of range. It is reported by the TH Module — Power Voltage Rail on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: TH Module — Power Voltage Rail.

What should a field engineer do about HC10305?

The source gives no wiring check for this code — treat it as pointing to one of two swaps: power off and replace the power-supply module, or power off and replace the THIB (Thermal Head Interface Board) if the voltage-measuring circuit on THIB is at fault.. Isolate the TH Module — Power Voltage Rail subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmTH Module — Power Voltage Rail

HC10305 — Thermal printhead voltage from power-supply module out of range

Agfa CT error code, reported by the TH Module — Power Voltage Rail.

What HC10305 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10305 indicates: Thermal printhead voltage from power-supply module out of range. The code originates in the TH Module — Power Voltage Rail section of the TH Module — Power Voltage Rail. Severity level alarm (Alarm).

Reported action: The source gives no wiring check for this code — treat it as pointing to one of two swaps: power off and replace the power-supply module, or power off and replace the THIB (Thermal Head Interface Board) if the voltage-measuring circuit on THIB is at fault..

Raised on the Drystar 5500/5503 when the thermal printhead voltage measured at the power-supply module is out of range, shown on the local display as "Call service". One of three codes (with HC10829 and HC11105) that check the same power-supply-to-THIB-to-thermal-head voltage rail at different measurement points.

Full troubleshooting for HC10305

The complete diagnosis, cause tree, and step-by-step remedy for the TH Module — Power Voltage Rail subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related TH Module — Power Voltage Rail codes

HC10829Thermal head power voltage out of range at THIB HC11105Power voltage delivered to THIB for thermal head not OK HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board

Discuss HC10305 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.