TroubleshootingDiagnosticsTroubleshooting
Film Jam Message — Diagnosis and Clearing Procedure
When the Drystar 5300 shows a **"Film Jam"** message, a sheet of film failed to reach a film sensor within the transport window the printer expects — clear the film first, then read the infocounter to find out which specific event actually triggered the fault before you troubleshoot further.
Applies to
DryStar 5300 (Type 5365/100)
Personnel
1 technician · Basic — clear a physical film jam and read the infocounter log; no disassembly or measurement involved
Steps
3 steps
Source
DD+DIS346.05E — Drystar 5300 Repair and Service, Troubleshooting, Chapter 3.3 (item 9), Edition 1 Rev.7
Full step-by-step for Film Jam Message — Diagnosis and Clearing Procedure
All 3 steps are documented in the FSELIB DryStar 5300 service manual — re-authored, web-first, with the real figures from the source.
Open the full procedureRelated Diagnostics guides
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View all DryStar 5300 guidesSource: DD+DIS346.05E — Drystar 5300 Repair and Service, Troubleshooting, Chapter 3.3 (item 9), Edition 1 Rev.7. Preview re-authored by FSELIB — the full procedure with figures and steps is in the paid service manual.