What is Philips CT error code ER2C?

CT-BOX error. It is reported by the CT-BOX on Access Series CT (6/16/Dual) CT systems. Severity: Alarm — stator control board error condition; subsystem: CT-BOX.

What should a field engineer do about ER2C?

Check the CT-BOX's CAN link (CAN ID 6, Table 1-6) and its own status indicators; if the CT-BOX Prepare Error persists, follow Section 2.4.3/2.4.4 'CTBOX Prepare Error' flow charts.. Isolate the CT-BOX subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Access Series CT (6/16/Dual).

Alarm — stator control board error conditionCT-BOX

ER2C — CT-BOX error

Philips CT error code, reported by the CT-BOX.

What ER2C means

On Access Series CT (6/16/Dual) CT systems, status code ER2C indicates: CT-BOX error. The code originates in the CT-BOX section of the CT-BOX. Severity level alarm (Alarm — stator control board error condition).

Reported action: Check the CT-BOX's CAN link (CAN ID 6, Table 1-6) and its own status indicators; if the CT-BOX Prepare Error persists, follow Section 2.4.3/2.4.4 'CTBOX Prepare Error' flow charts..

Listed in Table 1-3 'Stator Control Board Error Code vs System Error Code' of the Philips Access CT Service Trouble Shooting Guide (459800863401 Rev. C), for the Access Series CT (6/16/Dual) family. Not confirmed for other Philips CT systems.

Full troubleshooting for ER2C

The complete diagnosis, cause tree, and step-by-step remedy for the CT-BOX subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related CT-BOX codes

ER1DCT-BOX CAN communication time-out N0ECT-BOX warning (grouped code)10052Application error on the Eleva Workspot when the operating-software DVD is not removed E061ABeam1 X signal path error E061BBeam2 X signal path error E061CBeam3 X signal path error E061DBeam0 Y signal path error E061EBeam1 Y signal path error

Discuss ER2C with other field engineers in the FSELIB forum

Source: Philips Access CT Service Trouble Shooting Guide — 459800863401 Rev. C. Reference information re-authored by FSELIB — not a copy of the OEM manual.