What should a field engineer do about HC11320?

Check the other active HC error codes reported alongside this one — they identify which tray fault(s) triggered the shutdown — and clear those first.. Isolate the Film Tray Module — All Trays Disabled subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmFilm Tray Module — All Trays Disabled

HC11320 — Unable to print — all input trays disabled

Q: What is Agfa CT error code HC11320?

Unable to print — all input trays disabled. It is reported by the Film Tray Module on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: Film Tray Module — All Trays Disabled.

Agfa CT error code, reported by the Film Tray Module.

What HC11320 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11320 indicates: Unable to print — all input trays disabled. The code originates in the Film Tray Module — All Trays Disabled section of the Film Tray Module. Severity level alarm (Alarm).

Reported action: Check the other active HC error codes reported alongside this one — they identify which tray fault(s) triggered the shutdown — and clear those first..

Raised on the Drystar 5500/5503 when every input tray has detected a malfunction and all input trays are disabled, so the printer cannot print. The printer shows "All inputtrays disabled".

Full troubleshooting for HC11320

The complete diagnosis, cause tree, and step-by-step remedy for the Film Tray Module — All Trays Disabled subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Film Tray Module — All Trays Disabled codes

HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board HC1100324V / 12V / 5V voltages not OK on the MEC board HC11006Connector P21 not detected on the MEC board

Discuss HC11320 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.