What is Agfa CT error code HC11251?

Lower pick-up module: no vacuum during film pick-up. It is reported by the Film Tray Pick-up Module (Lower Tray) on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: Film Tray Pick-up (Lower) — Suction & Position Sensors.

What should a field engineer do about HC11251?

Check all hoses from the vacuum pump to the valves and to the lower pick-up unit for leaks, and inspect the pick-up sucker for damage; if the fault persists, power off the printer and replace the vacuum valve (Part V2) or the vacuum pump (Part M13).. Isolate the Film Tray Pick-up (Lower) — Suction & Position Sensors subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmFilm Tray Pick-up (Lower) — Suction & Position Sensors

HC11251 — Lower pick-up module: no vacuum during film pick-up

Agfa CT error code, reported by the Film Tray Pick-up Module (Lower Tray).

What HC11251 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11251 indicates: Lower pick-up module: no vacuum during film pick-up. The code originates in the Film Tray Pick-up (Lower) — Suction & Position Sensors section of the Film Tray Pick-up Module (Lower Tray). Severity level alarm (Alarm).

Reported action: Check all hoses from the vacuum pump to the valves and to the lower pick-up unit for leaks, and inspect the pick-up sucker for damage; if the fault persists, power off the printer and replace the vacuum valve (Part V2) or the vacuum pump (Part M13)..

Raised on the Drystar 5500/5503 lower film tray pick-up module when there is no vacuum during a film pick-up. Related to HC11203, which covers position-sensor and vacuum faults together for the same module.

Full troubleshooting for HC11251

The complete diagnosis, cause tree, and step-by-step remedy for the Film Tray Pick-up (Lower) — Suction & Position Sensors subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Film Tray Pick-up (Lower) — Suction & Position Sensors codes

HC11203Lower pick-up module: position sensors not reached or vacuum lost during pick-up HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board HC1100324V / 12V / 5V voltages not OK on the MEC board

Discuss HC11251 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.