What is Agfa CT error code HC11227?

Ambient temperature too low, measured on the MEC board (image quality only). It is reported by the Print Drum Module on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Warning; subsystem: MEC Board — Ambient Temperature Sensor.

What should a field engineer do about HC11227?

If the printer was recently in a cold environment, allow it to warm up before troubleshooting further; if the site's ambient temperature is genuinely too low, it must be raised above the threshold before the condition clears. No hardware fix is documented for this code.. Isolate the MEC Board — Ambient Temperature Sensor subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

WarningMEC Board — Ambient Temperature Sensor

HC11227 — Ambient temperature too low, measured on the MEC board (image quality only)

Agfa CT error code, reported by the Print Drum Module.

What HC11227 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11227 indicates: Ambient temperature too low, measured on the MEC board (image quality only). The code originates in the MEC Board — Ambient Temperature Sensor section of the Print Drum Module. Severity level alarm (Warning).

Reported action: If the printer was recently in a cold environment, allow it to warm up before troubleshooting further; if the site's ambient temperature is genuinely too low, it must be raised above the threshold before the condition clears. No hardware fix is documented for this code..

Raised on the Drystar 5500/5503 when the ambient-temperature reading taken on the MEC board is too low. Classed as Accidental — the engine keeps printing, but image quality may decrease. Local display shows "Amb. temp. low". Distinct from HC10817, which measures ambient temperature on the THIB and does stop printing.

Full troubleshooting for HC11227

The complete diagnosis, cause tree, and step-by-step remedy for the MEC Board — Ambient Temperature Sensor subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related MEC Board — Ambient Temperature Sensor codes

HC11228Ambient temperature too high, measured on the MEC board (image quality only)HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board HC1100324V / 12V / 5V voltages not OK on the MEC board

Discuss HC11227 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.