What is Agfa CT error code HC11217?

Sheet not caught by drum-TPH closure at drum entry sensor S23. It is reported by the Film Transport & Alignment on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Warning; subsystem: Print Section — Film Jam & Transport Sensors.

What should a field engineer do about HC11217?

Open the lower side cover and remove the jammed sheet. If this error keeps recurring, look for mechanical problems in the vertical-alignment mechanism that lifts the sheet so it can be caught by the drum closure.. Isolate the Print Section — Film Jam & Transport Sensors subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

WarningPrint Section — Film Jam & Transport Sensors

HC11217 — Sheet not caught by drum-TPH closure at drum entry sensor S23

Agfa CT error code, reported by the Film Transport & Alignment.

What HC11217 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11217 indicates: Sheet not caught by drum-TPH closure at drum entry sensor S23. The code originates in the Print Section — Film Jam & Transport Sensors section of the Film Transport & Alignment. Severity level warning (Warning).

Reported action: Open the lower side cover and remove the jammed sheet. If this error keeps recurring, look for mechanical problems in the vertical-alignment mechanism that lifts the sheet so it can be caught by the drum closure..

Raised on the Drystar 5500/5503 when a sheet is not caught by the drum-TPH closure because the drum entry sensor S23 is deactivated by the vertical alignment homing. Classed as Accidental, and the printer shows "Remove internal jam". Documented in the appendix's alignment/drum-entry jam block alongside HC11207, HC11212, HC11215-HC11216, and HC11235-HC11237.

Full troubleshooting for HC11217

The complete diagnosis, cause tree, and step-by-step remedy for the Print Section — Film Jam & Transport Sensors subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Print Section — Film Jam & Transport Sensors codes

HC11207No sheet detected at drum entry sensor S23 after alignment — jam in print section HC11212Drum entry sensor S23 prematurely activated HC11215Sheet fails to clear drum entry sensor S23 within time-out — internal jam HC11216No sheet detected at drum passed sensor S24 during printing — internal jam HC11235Drum entry sensor S23 continuously activated at startup or empty-check HC11236Drum entry sensor S23 triggered during startup or empty-check HC11237Drum exit sensor S24 continuously activated at startup or empty-check HC10053Themis board CPU too hot

Discuss HC11217 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.