What is Agfa CT error code HC11215?

Sheet fails to clear drum entry sensor S23 within time-out — internal jam. It is reported by the Film Transport & Alignment on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Warning; subsystem: Print Section — Film Jam & Transport Sensors.

WarningPrint Section — Film Jam & Transport Sensors

HC11215 — Sheet fails to clear drum entry sensor S23 within time-out — internal jam

Agfa CT error code, reported by the Film Transport & Alignment.

What HC11215 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11215 indicates: Sheet fails to clear drum entry sensor S23 within time-out — internal jam. The code originates in the Print Section — Film Jam & Transport Sensors section of the Film Transport & Alignment. Severity level warning (Warning).

Reported action: The source records no specific cause or cure beyond the sensor description. Check the print section for an internal sheet jam near the drum entry sensor S23, and verify that S23 and the surrounding transport mechanism are undamaged and properly connected before clearing the jam and resuming printing..

Raised on the Drystar 5500/5503 when the end of a sheet has not passed the drum entry detection sensor S23 within the time-out limit after the sheet was detected passing it. Classed as Accidental, and the printer shows "Remove internal jam". The source gives no Reason or Cure text for this specific code; documented in the appendix's alignment/drum-entry jam block alongside HC11207, HC11212, HC11216-HC11217, and HC11235-HC11237.

Full troubleshooting for HC11215

The complete diagnosis, cause tree, and step-by-step remedy for the Print Section — Film Jam & Transport Sensors subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Print Section — Film Jam & Transport Sensors codes

HC11207No sheet detected at drum entry sensor S23 after alignment — jam in print section HC11212Drum entry sensor S23 prematurely activated HC11216No sheet detected at drum passed sensor S24 during printing — internal jam HC11217Sheet not caught by drum-TPH closure at drum entry sensor S23 HC11235Drum entry sensor S23 continuously activated at startup or empty-check HC11236Drum entry sensor S23 triggered during startup or empty-check HC11237Drum exit sensor S24 continuously activated at startup or empty-check HC10053Themis board CPU too hot

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Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.