What is Agfa CT error code HC11102?

Thermal head mean thermistor value bad. It is reported by the TH Module — Thermistor Readings on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: TH Module — Thermistor Readings.

What should a field engineer do about HC11102?

The appendix documents no dedicated Reason or Cure for this code — the only documented path forward is the printer's generic HC-code response procedure: Service menu, Test & Diagnose functions covering the thermal head and its interface board (THIB).. Isolate the TH Module — Thermistor Readings subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmTH Module — Thermistor Readings

HC11102 — Thermal head mean thermistor value bad

Agfa CT error code, reported by the TH Module — Thermistor Readings.

What HC11102 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11102 indicates: Thermal head mean thermistor value bad. The code originates in the TH Module — Thermistor Readings section of the TH Module — Thermistor Readings. Severity level alarm (Alarm).

Reported action: The appendix documents no dedicated Reason or Cure for this code — the only documented path forward is the printer's generic HC-code response procedure: Service menu, Test & Diagnose functions covering the thermal head and its interface board (THIB)..

Raised on the Drystar 5500/5503 when the thermal printhead's mean thermistor value is found bad, shown on the local display as "Thermal head mean value for thermistors is bad". One of the catalogue's stub codes — the source gives the local display message but no Reason, Cure or Part.

Full troubleshooting for HC11102

The complete diagnosis, cause tree, and step-by-step remedy for the TH Module — Thermistor Readings subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related TH Module — Thermistor Readings codes

HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board HC1100324V / 12V / 5V voltages not OK on the MEC board HC11006Connector P21 not detected on the MEC board

Discuss HC11102 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.