AlarmMDM Module — Output Takeover Motor (M9)

HC10920 — MDM output takeover motor M9 not connected or malfunctioning

Agfa CT error code, reported by the MDM / Densitometer Module.

What HC10920 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10920 indicates: MDM output takeover motor M9 not connected or malfunctioning. The code originates in the MDM Module — Output Takeover Motor (M9) section of the MDM / Densitometer Module. Severity level alarm (Alarm).

Reported action: Check the connector of M9 and reconnect or replace if faulty; check connector P21 on the MEC board and reconnect or replace if faulty; check the wiring from M9 to MEC/P21 with a multimeter and fix it if faulty. If the wiring is good, power off the printer and replace M9; if the fault remains, the motor function on the MEC board has failed and the MEC board has to be replaced..

Raised on the Drystar 5500/5503 MDM (macrodensitometer) module when the output takeover motor M9 is not connected or is malfunctioning. Classed as a Defect, and the printer shows "Call service".

Full troubleshooting for HC10920

The complete diagnosis, cause tree, and step-by-step remedy for the MDM Module — Output Takeover Motor (M9) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related MDM Module — Output Takeover Motor (M9) codes

HC10053Themis board CPU too hotHC10100MEC PCB test failedHC10814Drum passed sensor S24 not connected or malfunctioningHC10815Drum entry sensor S23 not connected or malfunctioningHC11000Firewire cable between Crius and Themis boards not connected or faultyHC1100124V actuator power not available on the MEC boardHC1100324V / 12V / 5V voltages not OK on the MEC boardHC11006Connector P21 not detected on the MEC board
Discuss HC10920 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.