HC10902 — Horizontal alignment motor M7 not connected or malfunctioning
Agfa CT error code, reported by the Alignment Module.
What HC10902 means
On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10902 indicates: Horizontal alignment motor M7 not connected or malfunctioning. The code originates in the Alignment Module — Alignment Motors (M7/M8) section of the Alignment Module. Severity level alarm (Alarm).
Reported action: Check the connections to motor M7, then connector P21 on the MEC board — reconnect or replace whichever isn't OK. If the connections are fine, check the wiring from M7 to MEC/P21 with a multimeter and fix it if faulty. If the wiring is good, power off the printer and replace M7; if the fault persists, the MEC board is defective and needs replacing..
Raised on the Drystar 5500/5503 when the alignment module's horizontal alignment motor M7 is not connected or is malfunctioning. The printer shows "Call service". Filed alongside the equivalent vertical alignment motor code, HC10901.
Full troubleshooting for HC10902
The complete diagnosis, cause tree, and step-by-step remedy for the Alignment Module — Alignment Motors (M7/M8) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.
Open the Activion16 service manualRelated Alignment Module — Alignment Motors (M7/M8) codes
Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.