What is Agfa CT error code HC10500?

Hard-disk problem detected during Crius diagnose. It is reported by the Crius Board — Local I/O Diagnostics on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: Crius Board — Local I/O (Hard Disk).

What should a field engineer do about HC10500?

Check the connections on the hard disk; if the fault persists, replace the hard disk.. Isolate the Crius Board — Local I/O (Hard Disk) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmCrius Board — Local I/O (Hard Disk)

HC10500 — Hard-disk problem detected during Crius diagnose

Agfa CT error code, reported by the Crius Board — Local I/O Diagnostics.

What HC10500 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10500 indicates: Hard-disk problem detected during Crius diagnose. The code originates in the Crius Board — Local I/O (Hard Disk) section of the Crius Board — Local I/O Diagnostics. Severity level alarm (Alarm).

Reported action: Check the connections on the hard disk; if the fault persists, replace the hard disk..

Raised on the Drystar 5500/5503 when the Crius board's internal hard-disk diagnose detects errors. Classed as a Defect; local display shows "HardDisk problem". Grouped with HC10600 (floppy drive) and HC10700 (key-pad) as the appendix's three local-I/O self-diagnose codes, which all follow the same pattern.

Full troubleshooting for HC10500

The complete diagnosis, cause tree, and step-by-step remedy for the Crius Board — Local I/O (Hard Disk) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Crius Board — Local I/O (Hard Disk) codes

HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board HC1100324V / 12V / 5V voltages not OK on the MEC board HC11006Connector P21 not detected on the MEC board

Discuss HC10500 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.