AlarmPower Supply Module — Self-Test & Thermal Protection

HC10302 — Power supply module printhead-heater voltage out of range

Agfa CT error code, reported by the Power Supply Module.

What HC10302 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10302 indicates: Power supply module printhead-heater voltage out of range. The code originates in the Power Supply Module — Self-Test & Thermal Protection section of the Power Supply Module. Severity level alarm (Alarm).

Reported action: The source gives a single cause and no field repair: the power supply module is defective. Power off the printer and replace the power supply module..

Raised on the Drystar 5500/5503 when the power heater voltage for the thermal printhead heater, supplied by the power supply module, is out of range. Filed in the power-supply and ambient-temperature fault-code table alongside the self-test and over-temperature codes for the same module.

Full troubleshooting for HC10302

The complete diagnosis, cause tree, and step-by-step remedy for the Power Supply Module — Self-Test & Thermal Protection subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Power Supply Module — Self-Test & Thermal Protection codes

HC10300Power supply module self-test failedHC10301Power supply module over-temperatureHC10053Themis board CPU too hotHC10100MEC PCB test failedHC10814Drum passed sensor S24 not connected or malfunctioningHC10815Drum entry sensor S23 not connected or malfunctioningHC11000Firewire cable between Crius and Themis boards not connected or faultyHC1100124V actuator power not available on the MEC board
Discuss HC10302 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.