AlarmPower Supply Module — Self-Test & Thermal Protection

HC10300 — Power supply module self-test failed

Agfa CT error code, reported by the Power Supply Module.

What HC10300 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10300 indicates: Power supply module self-test failed. The code originates in the Power Supply Module — Self-Test & Thermal Protection section of the Power Supply Module. Severity level alarm (Alarm).

Reported action: The source gives a single cause and no field repair: the power supply module is defective. Power off the printer and replace the power supply module..

Raised on the Drystar 5500/5503 when the power supply module fails its self-test. Filed in the power-supply and ambient-temperature fault-code table.

Full troubleshooting for HC10300

The complete diagnosis, cause tree, and step-by-step remedy for the Power Supply Module — Self-Test & Thermal Protection subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Power Supply Module — Self-Test & Thermal Protection codes

HC10301Power supply module over-temperatureHC10302Power supply module printhead-heater voltage out of rangeHC10053Themis board CPU too hotHC10100MEC PCB test failedHC10814Drum passed sensor S24 not connected or malfunctioningHC10815Drum entry sensor S23 not connected or malfunctioningHC11000Firewire cable between Crius and Themis boards not connected or faultyHC1100124V actuator power not available on the MEC board
Discuss HC10300 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.