Applications will not Initialize with PM Due Pop Up Message Due to PM Not Scheduled.
Symptom
Applications will not Initialize with PM Due Pop Up Message See long description Message Content: Attention: This system should have Planned Maintenance performed by the end of 3/31/2008. Have you scheduled Planned Maintenance before the due date? Customer should respond by hitting Yes or No, and then entering their initials. Planned Maintenance The goal of PM Assist is to ensure that Planned Maintenance (PM) is done in a timely manner, is complete, and that identified problems are quickly resolved. You are prompted when planned maintenance is due, when it is overdue, and when failures have not been resolved within 21 days of the last PM. The prompts that appear are varied and dependent on the situation. Your system operation is unaffected regardless of your answer to the PM pop-ups. PM Due This prompt appears during system startup. Once a response is made, the system startup is completed with no further waiting. See Illustration 1 . Illustration 1: Customer PM Due Message NOTE: Illustration 1 was capture from the Signa HDx 1.5T & Signa HDx 3.0T Online Help manual (5149698-200 Rev 2, May 23, 2006) Signa HDx 1.5T & Signa HDx 3.0T Online Help manual Click either Yes or No and type in your initials. Clicking Yes disables the prompt from appearing again until the end of the month. Clicking No results in the prompt appearing again at the next system startup.
Error message
2220066 Automatic Popup Acknowledge Mask Set Mon Mar 3 07:50:14 2008 Error: 2220066 Host: lx-mr Process: scn File: ScanSvatIF.m Line: 2219 Automatic Popup Acknowledge Mask Set : 0. All 3 of the messages below were seen when the customer encountered the PM Due pop-up at the end of the Applications startup. The date at the time of the message was 3/3/2008. Mar 3 Mon 07:50:14 2220066 scn ScanSvatIF.m 2215 Automatic Popup Acknowledge Mask Set : 133. Mar 3 Mon 07:50:14 2220066 scn ScanSvatIF.m 2219 Automatic Popup Acknowledge Mask Set : 0. Mar 3 Mon 07:50:14 2218670 scn patCallbacks.c 1805 This system should have Planned Maintenance performed before "3/31/2008". NOTE: Errors Captured from a 1.5T HDx running 14xM5 software 2218670 This system should have Planned Maintenance performed Fri Dec 2 12:55:18 2005 Error: 2218670 Host: hdmr Process: scn File: patCallbacks.c Line: 1704 This system should have Planned Maintenance performed before "12/31/2005.
Applies to
- Models
- Excite, Signa
- Product
- Excite HDx Includes "Excite HDi" system. 14.0 Software only.
- Software
- 14.0 M5 Excite HDx HDi Platforms only.
- Area
- MR
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