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GE Healthcare · X-ray VascularInnova1200114

Innova System boot failure Any defect that prevents from getting the first acquisition after the system reset.

Innova System boot failure

Symptom

Innova System boot failure Any defect that prevents from getting the first acquisition after the system reset. Customer needs to boot again to recover. When Innova system has a actor issue.

Error message

INx100: 1200114 ERR_DETECTOR_BOOT_WARNING Debug: RX read timeout (xxx ms), RX IT never received 1200114 ERR_DETECTOR_BOOT_WARNING DO XRImDet FPGA_Driver::update Detector_warning 1 1 [FPGA_Driver::update] Detector com error: CDetectorDipb::waitRxCommandDm RX read timeout (350 ms), RX IT never received, 0 RX Command read (last one is: 0 0) fpga_driver.cpp 541

Applies to

Models
Innova
Product
Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100
Software
Unity 3D M4 SP2 Unity 3D M4 SP2 Fwd Prod. DL Release : DL_UNITY_4.17.5 Ghost DL : 21.22.1 DL : DL_Unity_4.17.5 DL Atlas Core : 4.2-8_5 RTAC Atlas Core : 4.2-8_5 IDC : 5.26 Calypso : 4.37 Calypso Uptime : CLYUPT.UNITY_4.15 Positioner : RR POS LBY 1.4.4U_13 Jedi : P636RC1
Area
X-ray Vascular

Full cause & step-by-step resolution

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