GE Healthcare · X-ray VascularInnova
The Worklist does not refresh on the system when performing a query.
Symptom
The Worklist does not refresh on the system when performing a query. No data is returned or displayed. The Worklist does not refresh on the system when performing a query. No data is returned or displayed.
Error message
worklist returns "no data found" message worklist returns " no data found" message when selected See Long Des worklist returns " no data found" message when selected add information on the succesful connection to the mwl server When reviewing the mwlServer.log, there is no date in the SPS start date. The worklist querry contains: 1. The Connection to the MWL server or MacLab is successful and the mwlServer.log reports Connection established 2. The Query is sent to the MacLab and logged in the mwlServer.log. Sending Query to SCP 3. In the query Criteria submitted to MacLab the date is blank SPS start date= 4. MacLab returns no data; 0 Records received. 5. Select the "Today" checkbox on the Innova under worklist settings and then query the worklist again.
Applies to
- Models
- Innova
- Product
- Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100
- Software
- Bolus M4+ DL release : DL_LBYBOLUSM4_10.1.050805 Ghost DL-2 : NA Ghost DL-3 : 18.8 Ghost DL-5 : 20.6 DL : DL_LBYBOLUSM4_10.1.050805 DL Atlas Core : 3.1.R RTAC Atlas Core : 3.1.R IDC : 4.5.5 Calypso : 2.21 Calypso Uptime : BOLUS1.24 Positioner : 1.2.24B_IS6.6 Jedi : B6.30BFC
- Area
- X-ray Vascular
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare X-ray Vascular issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare X-ray Vascular issues
- Innova System boot failure
- INX1X; Message Limit switch engaged; LP4 Lateral Detector lift will not move after going to max SID using the Emergency Backout button on the lift cover because the lift hit maximum (Max) SID limit sw…
- Firewall is broadcasting DHCP addresses
- Cooling Failure; Shut System down and call Service is displayed on the Innova Image monitor
- No gantry motion is reported by the customer.
- DL system hangs while customer trying to change protocols