Protocol or Acquisition mode selection failed is displayed on the Innova Monitor.
Symptom
INx100: Protocol or Acquisition mode selection failed is displayed on the Innova Monitor. When trying to select another protocol or select another acquisition mode in a selected protocol, the message “Selection failed, Retry protocol selection” is displayed on live monitor. Then, X-rays are not available. Protocol or Acquisition mode selection failed is displayed on the Innova Monitor. When trying to select another protocol or select another acquisition mode in a selected protocol, the message “Selection failed, Retry protocol selection” is displayed on live monitor. X-rays are not available.
Error message
INx100: 4800007 WR XRUserIfDL Fail to retrieve protocol from database Debug : See Long description for Details 4800007 WR XRUserIfDL Fail to retrieve protocol from database Debug : Several possible debug text patterns (not exhaustive): Debug: Empty FOV List error @ UserProtocolController.cxx 931 Debug: Requested protocol file not found in Database error @ UserProtocolController.cxx 987 Debug: Protocol file constains invalid value error @ UserProtocolController.cxx 609
Applies to
- Models
- Innova
- Product
- Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100
- Software
- Unity 3D M4 SP2 Unity 3D M4 SP2 Fwd Prod. DL Release : DL_UNITY_4.17.5 Ghost DL : 21.22.1 DL : DL_Unity_4.17.5 DL Atlas Core : 4.2-8_5 RTAC Atlas Core : 4.2-8_5 IDC : 5.26 Calypso : 4.37 Calypso Uptime : CLYUPT.UNITY_4.15 Positioner : RR POS LBY 1.4.4U_13 Jedi : P636RC1
- Area
- X-ray Vascular
Full cause & step-by-step resolution
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