ID:96091 Gantry moving slow due to detector collision errors:Innova 4100:50104 POS
Symptom
Gantry moving slow due to DETECTOR collision sensor errors. Typically indicated by HW codes 0004 for the detector faceplate or 0008 for the detector bladder. Gantry moving slow due to detector collision errors. This issue is caused by a collision detected on the Detector side of the gantry. Typically indicated by HW codes 0004 for the detector faceplate or 0008 for the detector bladder. System impact: Message displayed on monitors and BIP on TSSC every 30 seconds. Full gantry motion. Displayed message : "Collision detection failure, continue with care; Otherwise call Service" The Hardware code tells whether the problem is located on the Detector or on the Tube side: HW=4 for the Detector Faceplate HW=8 is the Detector Bumper and HW=10 for the Tube . Check the anti collision sensors on the Detector. Touch the collision sensor margin on one side to re-balance the collision sensors. Touch the collision sensor margin on both sides to clear the collision error. If the problem persists (i.e., the error is not cleared), replace the corresponding ANTI-COLLISION COVER
Error message
error Code = 50104, HW=4 for the Detector Faceplate COLLISION error Text = POS : COLLISION DETECTION PROBLEM, debug Text += pos-error=4AB5, hw-status=0004, recovery Class /= WR, major Function /= VAS / POS System impact: Message displayed on monitors and BIP on TSSC every 30 seconds. Full gantry motion. Displayed message : "Collision detection failure, continue with care; Otherwise call Service" The Hardware code tells whether the problem is located on the Detector or on the Tube side: HW=4 for the Detector and HW=10 for the Tube Check the anti collision sensors on the Detector or tube. Touch the collision sensor margin on one side to re-balance the collision sensors. Touch the collision senso System impact: Message displayed on monitors and BIP on TSSC every 30 seconds. Full gantry motion. Displayed message : "Collision detection failure, continue with care; Otherwise call Service" The Hardware code tells whether the problem is located on the Detector or on the Tube side: HW=4 for the Detector Faceplate HW=8 is the Detector Bumper and HW=10 for the Tube. Check the anti collision sensors on the Detector. Touch the collision sensor margin on one side to re-balance the collision sens
Applies to
- Models
- Innova
- Product
- X Innova 4100 X Do not use---------4100 systems 4100 systems
- Software
- Bolus M4 DL release : DL_LBYBOLUSM4_9.2.050615 Ghost DL-2 : NA Ghost DL-3 : 18.8 Ghost DL-5 : 20.6 DL : DL_LBYBOLUSM4_9.2.050615 DL Atlas Core : 3.1.R RTAC Atlas Core : 3.1.R IDC : 4.5.5 Calypso : 2.21 Calypso Uptime : BOLUS1.24 Positioner : 1.2.24B_IS6.6 Jedi : B6.30BFC Bolus M4+ DL release : DL_LBYBOLUSM4_10.1.050805 Ghost DL-2 : NA Ghost DL-3 : 18.8 Ghost DL-5 : 20.6 DL : DL_LBYBOLUSM4_10.1.050805 DL Atlas Core : 3.1.R RTAC Atlas Core : 3.1.R IDC : 4.5.5 Calypso : 2.21 Calypso Uptime : BOLUS1.24 Positioner : 1.2.24B_IS6.6 Jedi : B6.30BFC
- Area
- X-ray Vascular
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare X-ray Vascular issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare X-ray Vascular issues
- The Worklist does not refresh on the system when performing a query.
- Innova System boot failure
- INX1X; Message Limit switch engaged; LP4 Lateral Detector lift will not move after going to max SID using the Emergency Backout button on the lift cover because the lift hit maximum (Max) SID limit sw…
- Firewall is broadcasting DHCP addresses
- Cooling Failure; Shut System down and call Service is displayed on the Innova Image monitor
- No gantry motion is reported by the customer.