The WLFilterFile and the WLSystem.cfg were Corrupt.
Symptom
Can't get the Work list. The Schedule Window Does not Appear on the Protocol Desktop. This problem common to all MR scanners which use the Connectpro Work list. An error is seen in /usr/g/hisris/wlsErrors, as follows, "Improper file Format: no filter file tag found". The problem is usually seen after an unrelated software crash. When the system comes back up, this new problem is suddenly present. The Worklist can't be accessed. The "Schedule" window doesn't even appear on the Protocol Desktop. PQR # 13037234 has been submitted. This problem common to all MR scanners which use the Connectpro Work list. An error is seen in /usr/g/hisris/wlsErrors, as follows, "Improper file Format: no filter file tag found". The problem is usually seen after an unrelated software crash. When the system comes back up, this new problem is suddenly present. The Worklist can't be accessed. The "Schedule" window doesn't even appear on the Protocol Desktop. PQR # 13037234 has been submitted.
Applies to
- Models
- Excite
- Product
- Excite HD For 12.0 1.5T Systems only.
- Software
- 12.0 Excite HD and 3T Excite HD products only
- Area
- MR
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