Mechanical installers did not install the new cat 6 cable properly in the systems cabinet during the upgrade.
Symptom
Consistent or Intermittent TPS Reset Failures or VRE Reconstruction Slowdowns. How to Troubleshoot? See Resolution concept for the complete SMILe released 12/8/06 SMILe December 8, 2006 This information is Property of GE Healthcare - For GE Healthcare Service Personnel Only. Disclosure to Third Parties Prohibited. MR SMILe: Faulty Cat-6 Ethernet Cables In Signa HDx Systems May Cause TPS Reset Failures or VRE Recon Slowdowns. EFFECTIVITY: All 1.5T and 3.0T Signa HDx (14.0) MR Systems. PROBLEM: Cat-6 Ethernet cables may have faulty connector crimps which can result in consistent or intermittent TPS Reset failures or VRE reconstruction slowdowns. If the TPS fails to reset the error log may indicate that failure resulted from a problem with the VRE hardware (ICN).
Error message
2223859 The TPS Reset Failed because of a VRE Reset Failure See long description. 2223859 Host: ghmr002 Process: NSP File: TardisReset.cc Line: 469 Exception Class: Unknown Function: Recon: Data Acquisition The TPS Reset failed because of a VRE reset failure. Extended Error: This indicates that a failure to reset the VRE properly caused the TPS Reset to fail. Please refer to the VRE Troubleshooting Guide for further troubleshooting this issue, which can be found in the MR Service Documentation.
Applies to
- Models
- Excite, Signa
- Product
- Excite HDx Includes "Excite HDi" system. 14.0 Software only.
- Software
- 14.0 For both Excite HDx and 3T Excite HDx systems.
- Area
- MR
Full cause & step-by-step resolution
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