GE Healthcare · X-ray VascularInnova

C-arc not moving Customer said the gantry motion did not work anymore.

POS CPU board reset_TSG

Symptom

C-arc not moving Customer said the gantry motion did not work anymore. Then, he told that initial problem was located on the C-arc motion. He was unable to drive C-arc (motion starts then automatically stops). If L-arm at 0°, only C-arc motion is impacted whatever machine / anatomical mode selected on Smart handle / smart Box. if L-arm is moved to a position different from 0°, C-arc AND pivot motion will be impacted in ANATOMICAL mode. Customer said the gantry motion did not work anymore. Then, he told that initial problem was located on the C-arc motion. He was unable to drive C-arc (motion starts then automatically stops). If L-arm at 0°, only C-arc motion is impacted whatever machine / anatomical mode selected on Smart handle / smart Box. if L-arm is moved to a position different from 0°, C-arc AND Pivot motion will be impacted in ANATOMICAL mode.

Error message

4AC5 POS PIB: Enable, Hardstop, Bumper or PRD error

Applies to

Models
Innova
Product
Innova 2000 Innova 2000 systems Innova 2000 systems
Software
$, Innova 2000 H2VCP M4 FMI, DL release M4_12.17_REV1 M4_12.17_REV1 DL release 12.32.2 Ghost DL-1 "F" : NA Ghost DL-1 "G" : NA Ghost DL-2 : NA Ghost DL-4 : 19.9 DL : 12.32.2 DL Atlas Core : 3.1Q RTAC Atlas Core : 3.1O-1 IDC : 1.15 Calypso : 13.6 Titan : H0.58 Pos. Motorola : NA Pos. Roadrunner : 5.2K-2 Calypso Uptime : 12.17_Rev1
Area
X-ray Vascular

Full cause & step-by-step resolution

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