New Environmental Sensors Troubleshooting document available.
Symptom
MRXXXXXX InSite OnWatch - Environmental Sensors non-functional. No or partial data being collected. NOTE: The Digital Services (DS) Rules Engine detected this problem. This issue is only applicable when detected in this way, and should not be reused in Knowledge objects for normal reactive service. The system is not collecting full data from the Environmental Sensors in the GOC or the computer room area. NOTE: The Digital Services (DS) Rules Engine detected this problem. This issue is only applicable when detected in this way, and should not be reused in Knowledge objects for normal reactive service. The system is not collecting data, or full data from the Environmental Sensors in the GOC or the computer room area.
Applies to
- Models
- Excite
- Product
- Excite HDx Includes "Excite HDi" system. 14.0 Software only.
- Software
- 14.0 For both Excite HDx and 3T Excite HDx systems.
- Component
- 5147136-2 One Wire Temp and Humidity Sensor This is the lowest level FRU.
- Area
- MR
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