GE Healthcare · MRExcite224942222279152252055

Unable to Prescan due to RDBM, IT Link error.

Symptom

Unable to Scan with Error No. 2227915 The RDBM Read Header function returned the following error 6 The IT link is possibly disconnected or the IT Boards are not communicating See Long Description The system gives the following errors immediately once autoprescan is passed and scan begins. This happens on all coils once this error occurs. 2227915 "The RDBM Read Header function returned the following error :6 The IT link is possibly disconnected or the IT Boards are not communicating." 2249422 "An ermes-triggered error was detected in task dir (0x396E558) for ermes number 2227915. Additional info in /usr/g/service/log/vxermesTrgLg-9102" Ran the IT diags and got the following error: 2252055 "IT-Host Card driver initialization error. This error usually means that the IT cable is disconnected or that the cable is damaged." PQR 13065908

Error message

2249422 An ermes-triggered error was detected in task dir (0x396E558) for ermes number 2227915. Additional info in /usr/g/service/log/vxermesTrgLg-9102

2227915 The RDBM Read Header function returned the following error: 6. The IT Link is possibly disconnected or the IT boards are not communicating.

2252055 IT-Host Card driver initialization error. This error usually means that the IT cable is disconnected or that the cable is damaged

Applies to

Models
Excite
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.0 Only for 1.5T Excite product. 12.0 is Excite HD and 14.0 is Excite HDx. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Component
2294300-6 MGD CHASSIS W/BACKPLANE 2294300-6 MGD CHASSIS W/BACKPLANE 2294300–6 MGD CHASSIS W/BACKPLANE
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare MR issues