GE Healthcare · MRExcite2219999
Patient RX Is Blank After Running Localizer.
Symptom
Patient RX Is Blank After Running Localizer All the RX protocols went blank when site attempted to use the first protocol after the localizer.
Error message
2219999 Internal Software Error in read protocol interpreter: /usr/g/protocols/patients/exam/save
Applies to
- Models
- Excite
- Product
- Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
- Software
- 11.0 Only for 1.5T Excite product. 12.0 is Excite HD and 14.0 is Excite HDx. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
- Area
- MR
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare MR issues
- CWA How to Change Date or Time on LX, Excite, HD, HDe, HDx, HDxT, HFO, Excite HFO, Ovation1-4, Profile1-5, Discovery MR450 MR750 and Optima 450w Systems.
- CWA No Power to the Table and Magnet Display, Table Will Not Move And No Lights On the Magnet.
- CWA How to Change Exam Number from Remote Tools.
- Known Software issue with 15M4B coding error.
- Unable to Send Images to the PACS Due to PACS is down.
- U41 of the Slave RF Ctrl Assy, part of the PSU in the SRFD2 RF Amplifier Failed.