System would not power up
Symptom
Innova System would not power up. Customer complains the VCIM will not turn on. With UPS, VCIM does not turn Innova ON and 20KVA UPS does not turn ON Innova System would not power up. Customer complains the VCIM will not turn on. With UPS,VCIM does not turn Innova ON and 20KVA UPS does not turn ON. The Main CB1 in the PDB immediately shuts down when the VCIM or the green power on button on the PDB is pressed. Intermittent. Innova System would not power up. Customer complains the VCIM will not turn on. With UPS,VCIM does not turn Innova ON and 20KVA UPS does not turn ON The Main CB1 in the PDB immediately shuts down when the VCIM or the green power on button on the PDB is pressed. Intermittent.
Error message
Error Code = 3602010 (FRT) or 3702010 (LAT), error Text = Generator not started. Generator switched off, debug Text = [XRTechMgr::initActor] dont allow the acquisition until the generator is powered up, recovery Class = IH, major Function /= XRTechMgr Note: May be followed by error 3602012 (3702012) AR XRTechMgr Frt (Lat): Generator communication failed Debug: Timeout during the power-up of the generator. Error Code = 3602010 (FRT) or 3702010 (LAT), error Text = Generator not started. Generator switched off, debug Text = [XRTechMgr::initActor] dont allow the acquisition until the generator is powered up, recovery Class = IH, major Function /= XRTechMgr Note: May be followed by error 3602012 (3702012) AR XRTechMgr Frt (Lat): Generator communication failed Debug: Timeout during the power-up of the generator.
Applies to
- Models
- Innova
- Product
- X Innova 4100 X Do not use---------4100 systems 4100 systems
- Software
- Unity 3D M4 Unity 3D M4 kit, coming from FMI. DL Release : DL_UNITY_4.14.1 Ghost DL : 21.19.1 DL : DL_Unity_4.14.1 DL Atlas Core : 4.2-8_5 RTAC Atlas Core : 4.2-8_5 IDC : 5.23 Calypso : 4.32 Calypso Uptime : CLYUPT.UNITY_4.10 Positioner : RR POS LBY 1.4.4U_7 Jedi : P634BF1
- Area
- X-ray Vascular
Full cause & step-by-step resolution
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