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GE Healthcare · MRExcite

New GE MR Chiller Vendor Service Request Process for US

Symptom

New GE MR Chiller Vendor Service Request Process for US See Resolution Concept for the complete SMILe SUBJECT: New GE MR Chiller Vendor Service Request Process for US. EFFECTIVITY: All GE MR Chillers serviced in the United States by Ellis & Watts or one of their affiliates. PROBLEM: There have been multiple instances of GEHC's outsourced service providers (including Ellis & Watts) not being properly reimbursed for all appropriate services rendered. There has been little or no tracking ability of these requests to the vendors for service. See Resolution Concept for the complete SMILe released 3/15/2007 US Field Engineers ONLY. SUBJECT: New GE MR Chiller Vendor Service Request Process for US. EFFECTIVITY: All GE MR Chillers serviced in the United States by Ellis & Watts or one of their affiliates. PROBLEM: There have been multiple instances of GEHC's outsourced service providers (including Ellis & Watts) not being properly reimbursed for all appropriate services rendered. There has been little or no tracking ability of these requests to the vendors for service.

Applies to

Models
Excite
Product
Excite HD For 12.0 1.5T Systems only.
Software
12.0 Excite HD and 3T Excite HD products only
Area
MR

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