GE Healthcare · MRExcite

User Interface extremely slow when clicking buttons Due to Defective LINUX 3-BUTTON MOUSE.

Symptom

User Interface extremely slow when clicking buttons and Unable to film using the mouse to drag and drop See Long Description. User Interface extremely slow when clicking buttons. Mouse-grab and mouse pointer jumping during Graphic Rx slice drops. Unable to film using the mouse to drag and drop into the film composer. User Interface is extremely slow. When clicking on certain buttons, the system is very slow to respond and sometimes doesn't respond at all. There doesn't appear to be any particular pattern. The user has problems when trying to change the number of slices and is unable to angle the slices. When selecting a protocol it will open the protocol and not download it. Also the site is unable to film using the mouse to drag and drop into the film composer. The FE has installed a new graphics card but there is no improvement in the performance. SPR MRIhc17952

Applies to

Models
Excite
Product
Excite HD For 12.0 1.5T Systems only.
Software
12.0 Excite HD and 3T Excite HD products only
Component
2368697-2 LINUX 3–BUTTON MOUSE Excite HD mouse. Excite HD LINUX 3-BUTTON MOUSE 2368697-2, not the Excite HDx LINUX 3–BUTTON MOUSE (Black) which has a different part number. Excite HD mouse
Area
MR

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