GE Healthcare · MRExcite22200712220078
Defective USB to Serial cable
Symptom
TCU Locks with the error: Temperature Controller communication not established. SCANNER LOCKED. TCU(TOP) is not responding, still trying... See Attachment for more details in the SMILe released 12-20-06.
Error message
2220071 Temperature Controller communication not established. SCANNER LOCKED. TCU(TOP) is not responding, still trying... This message is in the form of a pop-up box. May also appear in the GEsys_log as; 2220071 UNKNOWN PMTCU.cc 643 Temperature Controller communication not established. SCANNER LOCKED. TCU(TOP) is not responding, still trying... 2220078 Temperature Controller(TOP) connection not established. Dec 15 Fri 17:02:03 2220078 UNKNOWN PMTCU.cc 643 Temperature Controller(TOP) connection not established. SCANNER LOCKED.
Applies to
- Models
- Excite
- Product
- Profile with Excite
- Software
- Profile5 Applies to Profile5 (Excite) only. Profile5 is 12.x based software, not ProfileHD.
- Component
- 2368504 USB to Serial Converter
- Area
- MR
Full cause & step-by-step resolution
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