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GE Healthcare · MRExciteSigna

Faulty Cables In Some Signa HD Systems May Cause TPS Reset Failures or Unable to Login Using MGD_Term Script.

Symptom

Faulty Cables In Some Signa HD Systems May Cause TPS Reset Failures or Unable to Login Using MGD_Term Script See Long Description. Also see Resolution Concept for the complete SMILe released 10/06/2006. NOTE: See Resolution Concept for the complete SMILe released 10/06/2006 EFFECTIVITY: All 1.5T and 3.0T Signa HD (12.0) MR Systems with System and RF System (RFS) Cabinets having serial numbers within the following ranges: (Note: The first 6 numbers prior to the 'MR' designator follow consecutively within each listed range.) 273495MR2 to 274048MR8 274827MR5 to 274991MR9 275202MR0 to 275587MR4 275589MR0 to 275594MR0 275850MR6 to 275960MR3 275973MR6 to 275979MR3 276194MR8 to 276397MR7 276403MR3 to 276453MR8 276455MR3 to 276582MR4 276662MR4 to 276673MR1 277197MR0 to 277204MR4 277208MR5 to 277588MR0 276399MR3, 276401MR7, 277206MR9, 277593MR0, 277594MR8, 277596MR3, 277936MR1, 277938MR7, 277939MR5 PROBLEM: 42 Signa HD MR Systems were shipped with Ethernet and/or serial cables that may be faulty. The Ethernet cables inteconnect the Ethernet Switch and the Term Server to the APS, SCP, or AGP Processor Boards and can have poor connections at the RJ45 connector that result in persistent or intermittent TPS download failures. The serial cables interconnect the Term Server to the APS, AGP, and SCP Processor Boards and will not cause download failures but may result in some diagnostics failing and may prevent successful serial access to these boards when using the mgd_term script or tool. While we know that only 42 Signa HD systems possibly may have the faulty cables, we don't know which ones within the listed effectivity are part of the 42. So all within the effectivity are at risk.

Applies to

Models
Excite, Signa
Product
Excite HD For 12.0 1.5T Systems only.
Software
12.0 Excite HD and 3T Excite HD products only
Component
2315093 ETHERNET CABLE 1000MM
Area
MR

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