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GE Healthcare · MRExcite2244590

The ACGD/HFD SGA Power Supply has a heatsink overtemperature fault even though the equipment room temperature is less th…

The ACGD/HFD SGA Power Supply has a heatsink overtemperature fault even though the equipment room temperature is less than 9C (48F).

Symptom

The ACGD/HFD SGA Power Supply has a heatsink overtemperature fault even though the equipment room temperature is less than 9C (48F) See Long Description See Resolution Concept for the complete SMILe released 1/16/07. Subject: ACGD/HFD SGA Power Supply Overtemperature Faults. Effectivity : All 1.5T and 3.0T MR Systems using ACGD, HFD, and HFD-S Cabinets. Problem : Error codes 2244589 (9.1 software only) and 2244590 (11.0, 12.0, & 14.0 software only) report that the ACGD/HFD SGA Power Supply has a heatsink overtemperature fault even though the equipment room temperature is less than 9C (48F).

Error message

2244590 The GP is reporting a SGA Power Supply OverTemperature Fault Error: 2244590 Host: MR04 Process: NSP File: SCP:Grad Line: 2975 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: IR Coil: HEAD Scan: 24/2 The GP is reporting a SGA Power Supply OverTemperature Fault. System will wait five minutes before attempting recovery.->

Applies to

Models
Excite
Product
Excite HD For 12.0 1.5T Systems only.
Software
12.0 Excite HD and 3T Excite HD products only
Area
MR

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