PM SPT File Not Available After Successful Test Run
Symptom
PM SPT File Not Available After Successful Test Run The FE ran a full pass of PM SPT, and there were no error messages afterwards. But the SPT file that was supposedly created was missing from the directory /usr/g/service/data. Furthermore, InSite could not list the contents of that directory. Every time we tried, InSite's Telnet tool froze. But the FE on site could see the directory's contents and the file was not there. The FE ran a full pass of PM SPT, and there were no error messages afterwards. But the SPT file that was supposedly created was missing from the directory /usr/g/service/data. Furthermore, InSite could not list the contents of that directory. Every time we tried, InSite's Telnet tool froze. But the FE on site could see the directory's contents and the file was not there.
Applies to
- Models
- Excite
- Product
- Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
- Software
- 11.0 Only for 1.5T Excite product. 12.0 is Excite HD and 14.0 is Excite HDx. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
- Area
- MR
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