GE Healthcare · MRExcite22236253001122236212258113

Customer or Research Surface Coils Fail Coil Config After Upgrading from HD to HDx

Symptom

Customer or Research Surface Coils Fail Coil Config After Upgrading from HD to HDx After upgrading the 3T HD MR system to HDx platform a custom Cardiac Coil installed on the 12x system did not upgrade properly. Coil is supplied by GE ASL and is named "RM:6 Carotid"

Error message

2223625 Send packet opcode:30011 seqnum:11 rev:2 type:1 length:0 req:SCAN_01_NOR resp:COILCK status:0 failed. 2223625 lx-mr scn mrmailmgr.c 791 Exception Class: Unknown Function: Software/Firmware: Host Communications Send packet opcode:30011 seqnum:11 rev:2 type:1 length:0 req:SCAN_01_NOR resp:COILCK status:0 failed.

2223621 Internal Software Error. Can't callback on undefined NMRID:COILCK. 2223621 lx-mr scn mrmail_connect_mgr.c 239 Exception Class: Unknown Function: Software/Firmware: Host Communications Internal Software Error. Can't callback on undefined NMRID:COILCK.

2258113 Host coil validation error: Default Config Bias(defaultBiasCfg) field not found in CoilConfig.cfg. Connector: Multicoil Lower Port Coil: 8NVHEAD_A. Pls call your service representative 2258113 TRMR01 coilCK coilCK_scp.c 910 Host coil validation error: Default Config Bias(defaultBiasCfg) field not found in CoilConfig.cfg. Connector: Multicoil Lower Port Coil: 8NVHEAD_A. Pls call your service representative

Applies to

Models
Excite
Product
3T Excite HDx 14.0 Software. The software that this solution is tied to is indicated by the Software concept below.
Software
14.0 For both Excite HDx and 3T Excite HDx systems.
Area
MR

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